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HELPNOW

Are you ready to ignite your mind with a personalized learning experience including online tutoring with a live tutoring professional, study tools, practice tests and more? Whether you’re looking for a resource for your elementary-age student or you’re a lifelong learner looking for a reliable study aid, Brainfuse has something for you.

Help Now includes live tutoring with vetted tutors. When a user enters an online live tutoring session, they will be taken to the virtual whiteboard where they can doodle their ideas and concepts to discuss with the tutor, type messages back and forth with their tutor and upload documents to share with their tutor. After a session is complete it is saved to the user’s account, so they can access the information for future study. HelpNow live tutoring sessions are available from 2 p.m. to 11 p.m. everyday.

Any grade level student can submit their writing for review by an expert using Help Now’s Writing Lab feature. Writing is reviewed within 24 hours and feedback is available in the message center.

Want to meet with your peers for a collaborative study or brainstorm session? Help Now offers virtual study sessions! By using the “Meet” option in HelpNow, users can schedule a virtual study session with their friends and use the virtual whiteboard to exchange messages, share documents and more.

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NEW at HelpNow!

HelpNow FAFSA Assistance

We are excited to share that Brainfuse has added a new feature to their HelpNow platform: FAFSA (Free Application for Federal Student Aid) assistance! Brainfuse has live tutors available for assistance with various grade levels and subject areas, but they have now added tutors to help patrons fill out the FAFSA form. FAFSA is a program through the federal government, specifically the U.S. Department of Education, where current and prospective college students can fill out the form to determine eligibility for student financial aid. This financial aid can be in the form of grants, loans, work-study and scholarships. You can access this new feature now for free with a valid library card.

To access this FAFSA assistance feature, click on Brainfuse: HelpNow(link is external). When accessing from home, you will be prompted to enter your library card number. Once you are on the Brainfuse: HelpNow homepage, click on “Featured Service” at the bottom of the left column. Finally, choose “FAFSA Assistance” where it says “Select Subject” and then click on the blue “Get Live Help” button. . You can also access this feature by clicking on “Live Tutoring” at the top of the left column and then choosing “FAFSA Assistance” from both the “Select a Grade” and “Select a Subject” drop down menus and then click the blue “Get Live Help” button. You will be connected with a tutor right away who will assist you live online with filling out the form and answering any questions you may have.

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JOBNOW

Are you ready to ignite your career? Job Now offers resume help, career coaching and interview help, anytime.

Resume help includes live help, templates, resources to help users flesh out their resume and a resume lab where users can submit their resume and receive feedback later.

Expert interview help makes landing the job easy! Access live coaching sessions and a list of curated online resources to help you practice for the big day. Job now career counseling sessions are available from 1 p.m. to 10 p.m. everyday.

The Adult Learning Center, available through Job Now, gives users access to High School Equivalency (GED) test prep, US Citizenship test prep, and tutorials for Microsoft Office products (Word, Excel, PowerPoint, and Outlook).

Brush up on your skills with access to assessments, skills building courses, videos and more.

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VETNOW

Vet Now includes many of the same features as Job Now but they are carefully tailored to veterans. It also includes veterans’ resources to help veterans better understand their benefits. Users can also send in questions and get live help navigating the VA system. Vet Now live VA benefits assistance is available Monday through Friday 1 p.m. to 10 p.m.

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